Legal center

By creating an account, accessing, or using any part of the Platforms, you agree to these Terms, the applicable software license terms, and the privacy terms on this page. If you use the Platforms for a company or other organization, you represent that you are authorized to bind that organization.

You must be at least 18 years old, provide accurate registration information, and keep your account credentials, JWT sessions, personal access tokens, API keys, and integration credentials secure. You are responsible for activity under your account, handles, links, pages, published content, APIs, automations, and integrations.

• 10x.in provides handle-based links, pages, profiles, site hosting, custom domains, analytics, campaign tools, API access, MCP and AI-agent integrations, and creator-commerce capabilities.
• OpenAnalyst provides related desktop, web, mobile, automation, analytics, and agentic workflow capabilities operated by the same legal entity.
• You retain ownership of your content, but grant OpenAnalyst AI Private Limited the rights needed to host, transmit, cache, display, secure, and operate the service.
• The company retains all rights in the platform technology, including edge routing, analytics systems, APIs, SDKs, MCP integration layers, workflow systems, documentation, and software.
• We may remove, disable, or restrict access to accounts, handles, links, destinations, or content that violates these terms, applicable law, or platform safety requirements.

Confidential information includes non-public product, business, technical, customer, pricing, financial, analytics, routing, campaign, source code, and credential information. Each party must protect the other party's confidential information and use it only for the purposes allowed by the service relationship.

The Platforms are provided on an as is and as available basis. To the maximum extent permitted by law, OpenAnalyst AI Private Limited disclaims warranties and limits liability for indirect, incidental, special, consequential, exemplary, punitive, lost-profit, data-loss, business interruption, third-party service, creator-visitor transaction, AI-agent, or integration-related claims.

Platform availability depends in part on third-party infrastructure and services such as AWS, CloudFront, Cognito, Stripe, email providers, browser platforms, and integration partners. We are not responsible for delays or failures caused by events outside our reasonable control, including cyberattacks, service-provider outages, government action, natural disasters, labor events, or network failures.

You must comply with export controls, sanctions, and applicable laws when using the Platforms. We may update these terms, plan features, quotas, pricing, and policies with reasonable notice where required. Continued use after an update takes effect means you accept the updated terms.

These terms are governed by Delaware law. Before filing a claim, you agree to attempt informal resolution by contacting legal@openanalyst.com. Claims must be brought individually and not as a plaintiff or class member in a class, consolidated, or representative action to the maximum extent permitted by law.

OpenAnalyst AI Private Limited processes account, usage, security, billing, analytics, device, log, routing, campaign, support, integration, and operational data to provide, secure, maintain, improve, and bill for the Platforms.

• Account data may include email address, authentication identifiers, plan tier, tenant and handle information, roles, preferences, and support communications.
• Usage and security data may include IP-derived metadata, device and browser information, request logs, API activity, audit events, session information, routing events, click analytics, and abuse-prevention signals.
• Billing and commerce data is processed through Stripe and related payment infrastructure. We do not store full card numbers or sensitive payment credentials.
• Integration data may include API tokens, webhook configurations, MCP connection metadata, automation settings, and third-party service identifiers needed to operate requested integrations.

We use this data to authenticate users, deliver product functionality, enforce plan limits, prevent abuse, detect security issues, provide support, process payments, comply with law, improve the Platforms, and communicate service or account updates.

We share data with infrastructure, hosting, analytics, payment, email, support, security, and compliance providers only as needed to operate the service or meet legal obligations. Enterprise customers processing EU, UK, or EEA personal data may request a Data Processing Agreement at legal@openanalyst.com.

We retain data for as long as needed to provide the service, maintain security and audit records, comply with legal obligations, resolve disputes, enforce agreements, and preserve backup integrity. Deleted content may remain in backups for a limited period before normal deletion cycles complete.

Depending on your location, you may have rights to access, correct, delete, export, or restrict certain personal data. You are responsible for disclosures, consents, and rights requests for data you collect from visitors through your own links, pages, tracking, personalization, or creator experiences.

The Platforms are not directed to children under 18. Browser cookies, local storage, and similar technologies may be used for authentication, security, preferences, analytics, and service operation.

You may not use the Platforms, or permit anyone else to use them, for unlawful, deceptive, abusive, harmful, or rights-infringing activity. Violations may result in suspension, removal of content, disabled links, disabled handles, or termination.

• No phishing, spam, fraud, impersonation, malware, credential theft, deceptive redirects, or abusive automation.
• No content or destinations that are unlawful, threatening, harassing, defamatory, obscene, harmful, or otherwise objectionable.
• No infringement of intellectual property, privacy, publicity, contractual, or other third-party rights.
• No circumvention of security controls, access controls, quotas, plan gates, rate limits, billing systems, or platform restrictions.
• No unauthorized access to other accounts, handles, tenants, customer data, infrastructure, APIs, MCP endpoints, or internal systems.
• No use of AI-agent, MCP, webhook, or automation features for unauthorized scraping, surveillance, downstream flooding, or activity that violates law or third-party rights.
• No creator-commerce activity involving illegal goods or services, money laundering, fraudulent transactions, deceptive offers, or non-compliant consumer sales.

You are responsible for destinations linked from your handles and for content published through your pages, sites, profiles, apps, and integrations. We may use automated or manual review to protect users, visitors, the platform, and third parties.

Paid subscriptions, creator-commerce features, renewals, cancellations, refunds, taxes, payment processing, plan limits, and service access are governed by the applicable service and billing terms for 10x.in and OpenAnalyst.

• Starter or free plans provide baseline access with limited handles, links, write quotas, analytics, and support.
• Pro plans may include custom domains, higher link limits, routing rules, campaign tracking, signal features, creator-commerce access, and priority support.
• Enterprise plans may include expanded limits, SSO or RBAC, audit logs, private deployment options, advanced workflows, custom connectors, service commitments, and dedicated support.

Subscriptions are generally billed in advance through Stripe. You authorize applicable charges for selected paid plans, renewals, usage, and add-ons. If payment fails, paid features may be suspended, downgraded, or terminated after any applicable grace period.

Subscription fees are non-refundable except where required by law or expressly stated in writing. Cancellation of a paid subscription takes effect at the end of the current billing period unless a different written arrangement applies.

Creator-commerce transactions are processed by Stripe. OpenAnalyst AI Private Limited provides technology infrastructure and is not a party to creator-visitor transactions. Creators are responsible for fulfillment, refunds, chargebacks, tax obligations, consumer compliance, campaign terms, and visitor disputes.