UC-14: Monetized Pages Checkout and Refunds

Role-gated control-plane steps are intentionally excluded from this public guide; use support escalation when those operations are required. Shared company context: Gharart.com Company Context Need operator help? Escalate through Troubleshooting and Support with request IDs and repro artifacts.

Developer Outcome

Ship monetized pages checkout, public page discovery, and refund-safe form capture for Gharart.com with reproducible API steps, operational limits, and clear debugging playbooks.

Prerequisites

• A valid handle and environment access for Gharart.com.
• JWT and/or PAT credentials with required scope for this use case.
• Access to logs, support escalation endpoints, and test workspace.

Gharart Scenario

Paid lookbook release with refund safety.

Persona: Digital merch lead

Business goal: Sell access to premium content pages while supporting customer refund workflows.

Step-by-Step Flow (UI + API)

1. Open the relevant Gharart workflow in the dashboard and confirm actor role access.
2. Execute route calls in sequence for this use case and capture response IDs. Public discovery can start at /v2/public/handles/{handle}/pages, and authenticated form submissions can land through /v2/handles/{handle}/form-interactions.
3. Validate expected state in UI and API after each step before moving forward.
4. Record artifacts (request ID, run ID, deployment ID, slug, or token) for support handoff.

Primary API Routes

Limits and Quotas

• Respect per-route throttles and daily write limits before bulk operations.
• Use idempotency-safe retries for write endpoints to avoid duplicate business actions.
• Schedule high-volume workflows outside peak campaign windows where possible.

Where This Breaks

• checkout blocked when visitor auth cookie missing
• access-check returning denied after successful payment
• refund endpoint called with stale page purchase id

How Gharart Debugs It

1. Run public access-check with current visitor session
2. Verify checkout payload and returned entitlement id
3. Inspect page buyers list before issuing refund

Escalation

Use end-user escalation path:

• Submit POST /v2/support/report.
• Include summary, details, and when available handle, sessionId, requestId, reproArtifact.

Audience boundaries:

• POST /v2/operator/escalations is an internal operator workflow and not an end-user escalation action.
• POST /v2/public/content-report is for public abuse moderation reports, not product incident escalation.